Payment Terms

Transparent & Secure Payment Policy

To ensure a smooth and professional manufacturing process, we follow clear and mutually agreed payment terms. These terms apply to all custom and bulk orders of surgical instruments.


Advance Payment Requirement

  • 50% to 75% advance payment is required before production starts
  • Advance percentage depends on:
    • Order size
    • Product type
    • Customization level

Production begins only after advance payment confirmation.


Balance Payment

  • Remaining balance is payable after manufacturing is completed and products are packed
  • Shipment is released only after full payment is received

This ensures quality assurance and secure transaction for both parties.


Accepted Payment Methods

We accept international payments through:

  • Direct Bank Transfer (TT / Wire Transfer)
  • Payoneer

Payment details are shared officially after order confirmation.


Non-Refundable Policy (After Production Starts)

  • Once manufacturing has started, advance payment is strictly non-refundable
  • This is due to:
    • Raw material procurement
    • Labor allocation
    • Custom manufacturing process

Refund Policy (Before Production Starts)

  • If cancellation occurs before production begins, a refund may be considered
  • Transaction / processing charges will be deducted from the refunded amount
  • Refund approval is subject to internal review

Order Confirmation

An order is considered confirmed only when:

  • Payment terms are accepted
  • Advance payment is received
  • Official confirmation is shared by our team

Verbal or informal discussions are not treated as confirmed orders.


Currency

  • Payments are accepted in USD or mutually agreed currency
  • All bank charges on the buyer’s side are the buyer’s responsibility

Important Notes

  • Prices are valid for a limited period as mentioned in the quotation
  • Delayed payments may affect production or delivery timelines
  • Any special payment terms must be agreed upon in writing

Need Payment Assistance?

For invoices, payment details, or clarification, contact us at:

📩 Email: info@medivoro.com
📞 WhatsApp: +923137996605
📄 Request a Quote: Use our official inquiry form

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