Payment Terms

Payment Terms

Transparent & Secure Payment Policy. To ensure a smooth and professional manufacturing process, we follow clear and mutually agreed payment terms. These terms apply to all custom and bulk orders of surgical instruments.

Advance Payment Requirement

A 50% to 75% advance payment is strictly required before the production line starts. The exact advance percentage depends entirely on:

  • Total order volume and size
  • Specific product type requested
  • Level of custom OEM branding/molding

*Production begins only after official verification of advance payment confirmation.

Balance Payment

The remaining balance is fully payable immediately after manufacturing is completed and products are securely packed in export packaging.

  • Shipment is released only after full payment is received.
  • This ensures strict quality assurance and a secure commercial transaction for both contracting parties.

Accepted Payment Methods

We smoothly process international business transactions through recognized channels:

  • Direct Bank Transfer (T/T / Wire Transfer)
  • Payoneer B2B Network

*Complete institutional payment details are shared officially via proforma invoice after order confirmation.

Currency & Charges

All transactions are systematically handled in USD or an explicitly negotiated mutual currency agreed upon in writing.

  • All intermediary and sending bank charges on the buyer’s side are the sole responsibility of the buyer.

Refund & Cancellation Policies

Non-Refundable Policy (After Production Starts): Once manufacturing setup has initiated, the advance payment is strictly non-refundable due to raw medical-grade material procurement, dedicated labor allocation, and custom tooling setups.
Refund Policy (Before Production Starts): If order cancellation occurs before production line allocation begins, a partial refund may be considered. International transaction and processing charges will be deducted, subject to internal board review.

Official Order Confirmation

An international order is recognized as legally active and confirmed by Medivoro only when:

  • All documented payment terms are formally accepted.
  • The full advance payment has cleared into our bank account.
  • An official signed confirmation notice is shared by our corporate team.

⚠️ Verbal or informal communication channels are not treated as active or confirmed manufacturing orders.

Important Procurement Notes:

  • Quoted instrument prices are valid strictly for a limited period as specified explicitly in your official quotation document.
  • Delayed progress balance payments or clearance delays will directly impact ongoing production line schedules and ultimate freight delivery timelines.
  • Any exceptional or special commercial payment structures must be mutually agreed upon in formal writing.

Need Payment or Invoice Assistance?

For verified commercial invoices, institutional payment pathways, or absolute clarification regarding your transaction, please contact our financial desk.

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